Support Center - Make a Trouble Ticket

In your control panel within the SUPPORT CENTER link, you can MAKE A TICKET.  This is a support ticket that is automatically submitted to our system for our support team to pick up, assign and solve.  When you select to MAKE A TICKET, you see this screen:

You simply complete this form.   By default you will receive e-mail confirmations when the status of your request changes. This way you do not have to login to control panel to check the status of your request You can de-select this option if you do not want to receive the e-mail notifications by selecting the "disable e-mail confirmation" checkbox.  

Once submitted, you can review the status of your support tickets in the TROUBLE TICKETS link.